FREQUENTLY ASKED QUESTIONS
Can’t find what you’re looking for? Contact us directly.
Have there been any changes to NESTEA® recently?
NESTEA® has completely reformulated the recipe for our classic flavors (Lemon, Peach, Raspberry) with fewer ingredients and improved taste. NESTEA® also has introduced a new Real Brewed range for an authentic tea taste. The NESTEA® logo has been refreshed along with our new sleek bottles.
How is NESTEA® made?
At the foundation of all of our NESTEA® recipes are delicious tea leaves from the Nilgiri region of India, a region known for it's high quality tea. Our Classic flavored range blends natural flavors and sweeteners with our delicious teas, with tea leaves sourced from a single region in India, to deliver on a great tasting and refreshing iced tea.
The new Real Brewed range is slowly brewed in giant kettles to derive the best tea flavor out of our tea leaves. Our Real Brewed varieties are perfect for someone seeking the simple refreshment of real brewed iced tea available unsweetened or with the sweetness of real sugar.
What flavors does NESTEA® offer?
Our Classic flavored range comes in Lemon, Peach & Raspberry flavors. Our Real Brewed range is available in Slightly Sweet Black Tea, Unsweetened Black Tea, and Slightly Sweet Black Tea with Rooibos. Our Organic range offers Slightly Sweet Organic Green Tea.
Where are the tea leaves sourced?
NESTEA® tea leaves are sourced exclusively from the Nilgiri region of India and the tea farms are privately owned by small or large growers.
What relationship does NESTEA® have with tea farmers?
NESTEA® works with historic partners of Nestlé India which has been operating in the area for 40 years. As the NESTEA® presence is new, we will look to further develop the relationships with the tea farm owners and workers.
How can I contact NESTEA® for feedback/comments/questions?
We're available Monday through Friday 8am-8pm and would love to hear from you!
Call or text: 866-467-8838
Send us a message through our Contact Us page
What are the differences between Black Tea, Green Tea & Rooibos?
Black Tea and Green Tea originate from the same plant, Camellia Sinesis, but they are processed differently after harvest. Black Tea leaves are oxidized before they are dried, resulting in a stronger tea taste. Green Tea has a milder tea taste.
Rooibos tea (often referred to as 'red tea') comes from a South African plant that is characterized by a unique, earthy smoothness. We've blended it with our Black Tea and it creates a refreshing, slightly floral tasting iced tea.
Where can I find NESTEA®?
NESTEA® is available at many retailers including convenience stores, grocery stores, and club stores. You can search where NESTEA® is available near you by using our product locator. NESTEA® can also be ordered online at ReadyRefreshsm by Nestlé® or found online through online retailers such as Amazon. Buy Now.
What is the shelf life of NESTEA®?
The shelf life of NESTEA® varies between 9 months and 12 months depending on the variety. Check the Best By date on your bottle for more information on each flavor. The Best By date is the date located on the 2nd line of the date code and immediately follows BB.
Where can I find the nutrition facts and ingredients for each product?
Nutrition facts and ingredients for any product can be viewed by clicking the "Nutrition Information" link on that particular product's detail page. All product detail pages are located within the Products section of the website.
Does NESTEA® contain gluten?
No — the recipes do not include ingredients that contain gluten.
Does NESTEA® contain any GMO ingredients?
No - NESTEA® is made without the use of genetically engineered ingredients.
Is NESTEA® Kosher?
Yes, NESTEA® is Kosher, certified by the Orthodox Union (OU).
Is tea a source of antioxidants?
Yes. Like fruits, vegetables and other plant-based foods, tea leaves from Camellia Sinesis (tea) and Rooibos plants have naturally occurring antioxidants.
What is Stevia?
Stevia is a no-calorie sweetener that is derived from a plant — a shrub native to South America that is now cultivated around the world. The leaves of the stevia plant contain sweet components that are extracted, purified and used as a sugar substitute in many foods and beverages.
Why is Stevia added to NESTEA®?
NESTEA® utilizes a sugar/Stevia combination to reduce the amount of caloric sugar in the tea, while still delivering a sweet, satisfying flavor. Nestlé is focused on meeting consumer's expectations in health and wellness and pleasurable consumption.